Frequently Asked Questions
Everything you need to know about your journey to a brighter smile.
How long does it take to see results with Smileactives?
While individual results may vary, many users notice a visible difference in the whiteness of their teeth within 7 to 30 days of consistent use.
What is your shipping policy?
We offer standard shipping on all domestic orders, which typically takes 3-7 business days to arrive. Expedited shipping options are available at checkout.
Can I use Smileactives if I have sensitive teeth?
Yes, our formulas are designed to be gentle on enamel and are suitable for most users with tooth sensitivity. If irritation occurs, we recommend reducing frequency of use.
What is your return and refund policy?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product within 60 days for a full refund of the purchase price, minus shipping and handling.
How do I manage or cancel my subscription?
You can manage your subscription settings, including delivery frequency or cancellation, by logging into your account portal or contacting our customer service team.
Are Smileactives products safe for dental work?
Our whitening products are safe for use on crowns, veneers, and fillings; however, please note that whitening formulas only lighten natural tooth enamel and will not change the color of dental work.